Opinion: Open-office trend is destroying the workplace
By Lindsey Kaufman, Washington Post
A year ago, my boss announced that our large New York ad agency would be moving to an open office. After nine years as a senior writer, I was forced to trade in my private office for a seat at a long, shared table. It felt like my boss had ripped off my clothes and left me standing in my skivvies.
Our new, modern Tribeca office was beautifully airy, and yet remarkably oppressive. Nothing was private. On the first day, I took my seat at the table assigned to our creative department, next to a nice woman who I suspect was an air horn in a former life. All day, there was constant shuffling, yelling, and laughing, along with loud music piped through a PA system. As an excessive water drinker, I feared my co-workers were tallying my frequent bathroom trips. At day’s end, I bid adieu to the 12 pairs of eyes I felt judging my 5:04 p.m. departure time. I beelined to the Beats store to purchase their best noise-canceling headphones in an unmistakably visible neon blue.
Despite its obvious problems, the open-office model has continued to encroach on workers across the country. Now, about 70 percent of U.S. offices have no or low partitions, according to the International Facility Management Association. Silicon Valley has been the leader in bringing down the dividers. Google, Yahoo, eBay, Goldman Sachs and American Express are all adherents. Facebook CEO Mark Zuckerberg enlisted famed architect Frank Gehry to design the largest open floor plan in the world, housing nearly 3,000 engineers. And as a businessman, Michael Bloomberg was an early adopter of the open-space trend, saying it promoted transparency and fairness. He famously carried the model into city hall when he became mayor of New York, making “the Bullpen” a symbol of open communication and accessibility to the city’s chief.



The writer cannot blame Google for this. I’ve been working in tech in Silicon Valley long before the advent of the internet and open office cubicles and the like debuted in the ’80’s.
That said, I agree with everything else she points out.
Bull – the writer is not able to adjust. I agree there are many findings that the noise levels may be objectionable. However, the cost of real estate rose so dramactically that owners were forced to downsize space in order to pay a higher wage to their employees. There was also the supposition that working in close contact would offer the opportunities for collaboration.
The key here is: Adjust or get out of the kitchen.