Telephone scammers are posing as Liberty Utilities’ collections representative and threatening to shut off people’s power if payment is not made within a specified period of time.
Sometimes the caller has specific customer information such as last payment amount. Liberty is unaware of how this information has been obtained.
Liberty Utilities warns its customers not to respond to a payment demand of this type. Liberty Utilities representatives do not place such calls or send emails to customers demanding payment.
Liberty encourages customers who receive such a call or call 800.782.2506.
The number of the scammer is 888.244.2532.